ConnectWise Administrator

Location: North Goa/Hyderabad Overview: The Connectwise Administrator will have primary responsibility for managing our Connectwise application environment to include Manage, Screenconnect and Automate functions. Your Responsibilities: Work within a team and communicate\document effectively Document internal and client processes\procedures related to: Standard Operating Procedures, Work Instructions, Change Management, and Knowledge base articles Document all time utilizingContinue reading “ConnectWise Administrator”

Technical Account Manager

Location: North Goa/Hyderabad Overview: The primary focus of this role, which is core to your Technology Success Practice, is to implement standardization and best practices for a customer’s IT environment using a specified process to deliver a unique end result. How you define, implement, and manage standardization and best practices for your clients is knownContinue reading “Technical Account Manager”

Senior Network Engineer

Location: North Goa/Hyderabad Overview: The Senior Network Architect develops wireless, LAN, and WAN solutions, and leads enterprise initiatives that implement new technologies, fundamentally change existing technologies, or integrates business units acquired thru mergers and acquisitions.  This role possesses the business acumen to communicate with business stakeholders and translate business needs into solutions.  Works closely withContinue reading “Senior Network Engineer”

Technical Training Specialist

Location: North Goa/Hyderabad Overview: The Technical Training Specialist provides training to new Service Desk, Managed IT Services and Network Operating Center employees on the systems, policies and procedures of the company and retrains existing employees on new information and procedures to ensure they remain successful. This position Requires the ability to work a flexible schedule asContinue reading “Technical Training Specialist”