Author Archives: Zion HR Consultancy

Guest Relation Officer

Location: Dona Paula Key Responsibilities: Welcome and greet guests/clients with a professional and hospitable demeanor. Handle inquiries, provide accurate information, and assist guests with their requirements. Manage front-office operations and coordinate seamlessly with internal teams. Ensure high standards of guest satisfaction and service delivery. Candidate Requirements: Experience: Minimum 1–2 years of relevant experience; freshers withContinue reading “Guest Relation Officer”

Implementation Project Manager

Location: North Goa Your responsibilities Co-ordinate project management activities with ODL clients including regular reporting and client meetings. Document, track and communicate project issues, risks, requirements and dependencies using ODL methodology and toolkit. Manage the delivery of professional services to meet client requirements, working closely with our Implementation Consultants and Business Analysts. Work closely withContinue reading “Implementation Project Manager”

Implementation Consultant

Location: North Goa Overview Your responsibilities To analyze, document and propose functional solutions for Travel Studio related business areas and to contribute to functional specifications. To conduct user workshops with clients to understand the business requirements and translate these into recommended configurations in Travel Studio. To analyze and document client business processes and workflows. ToContinue reading “Implementation Consultant”

Customer Support Manager

Location: St Inez, North Goa Overview Your responsibilities Oversee the Ticket Management System, ensuring accurate and timely ticket resolution. Meet ticket SLAs as agreed upon with customers and internal stakeholders. Monitor productivity and efficiency metrics to drive operational excellence. Conduct root cause analysis on escalated issues and implement corrective actions. Maintain a high level ofContinue reading “Customer Support Manager”

IT Recruiter

Location: Panjim, North Goa Overview Your responsibilities Source, screen, and interview IT professionals for diverse technical roles. Build and maintain a strong pipeline of tech talent. Collaborate with the Recruitment team Job Requirements: Education: Bachelors degree. Experience: 2–3 years of proven experience in IT recruitment. Strong understanding of tech stacks, programming languages, and industry trends. Excellent communicationContinue reading “IT Recruiter“

ebilling Specialist

Location: Work from home, HO – Kochi Overview As an eBilling Specialist you will assist with the management of electronic billing for multiple law firms in the US as part of a centralized team. Your responsibilities Gathering information and documentation to facilitate the set-up of new clients Ongoing maintenance of existing clients in the designated eBilling Software and vendor sites;Continue reading “ebilling Specialist“