Location: St Inez, North Goa Overview Your responsibilities Oversee the Ticket Management System, ensuring accurate and timely ticket resolution. Meet ticket SLAs as agreed upon with customers and internal stakeholders. Monitor productivity and efficiency metrics to drive operational excellence. Conduct root cause analysis on escalated issues and implement corrective actions. Maintain a high level ofContinue reading “Customer Support Manager”
Tag Archives: ITrecruiter
IT Recruiter
Location: Panjim, North Goa Overview Your responsibilities Source, screen, and interview IT professionals for diverse technical roles. Build and maintain a strong pipeline of tech talent. Collaborate with the Recruitment team Job Requirements: Education: Bachelors degree. Experience: 2–3 years of proven experience in IT recruitment. Strong understanding of tech stacks, programming languages, and industry trends. Excellent communicationContinue reading “IT Recruiter“
