Location: North Goa Your responsibilities Co-ordinate project management activities with ODL clients including regular reporting and client meetings. Document, track and communicate project issues, risks, requirements and dependencies using ODL methodology and toolkit. Manage the delivery of professional services to meet client requirements, working closely with our Implementation Consultants and Business Analysts. Work closely withContinue reading “Implementation Project Manager”
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Implementation Consultant
Location: North Goa Overview Your responsibilities To analyze, document and propose functional solutions for Travel Studio related business areas and to contribute to functional specifications. To conduct user workshops with clients to understand the business requirements and translate these into recommended configurations in Travel Studio. To analyze and document client business processes and workflows. ToContinue reading “Implementation Consultant”
Customer Support Manager
Location: St Inez, North Goa Overview Your responsibilities Oversee the Ticket Management System, ensuring accurate and timely ticket resolution. Meet ticket SLAs as agreed upon with customers and internal stakeholders. Monitor productivity and efficiency metrics to drive operational excellence. Conduct root cause analysis on escalated issues and implement corrective actions. Maintain a high level ofContinue reading “Customer Support Manager”
