Operations Executive – Hotel Reservations

Location: Panjim, Goa

Job Description:

  • To be a part of backend operations process supporting our clients through customer services and providing solutions for queries and issues raised.
  • Accuracy and attention to detail are paramount.
  • Accurately Load / Amend Hotel and Ancillary Services Contracts within defined SLAs.
  • To manage / report on a day-to-day basis workload and tasks related to concern client.
  • To support the team in striving for 100% accuracy in all practices by placing a strong emphasis on the quality control aspects of the process and through process improvement.
  • To support the team in organizing the administration and prioritization of tasks.

Job Requirements:

  • Graduate or Degree holder in any field preferably B.Com, BTTM, B.A and BBA.
  • Minimum 1 year experience in Hotel Reservations
  • Good English Communication Skills.
  • Good level of computer literacy, including proficiency in MS Office applications and mail drafting/report writing.
  • Team player.
  • Good interpersonal skills.
  • Time management.
  • Analytical approach to work and attention to detail and accuracy.

Working hours(Compulsory & Rotational): 9am to 6pm, 2:30pm to 11:30pm & 10:30pm to 7:30am (additional allowance and part transport available for the UK & US shifts)

Salary Package –  Rs. 1,80,000/-  to  Rs. 2,60,000/- per annum

Are you interested in this role? Well then! What are you waiting for? Fill out the form below and we will reach out to you to get your CV.

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