L-2 Wintel Administrator

Location: North Goa & Hyderabad

Overview

The L-2 Wintel Administrator is responsible for designing, engineering, installing, configuring, managing, troubleshooting and repairing enterprise infrastructure. Responsible for evaluating elements of technology’s effectiveness through requirements gathering, testing, research and investigation and make recommendations for improvements that result in increased efficiency, quality, and effectiveness. Will provide in-depth analysis and execution plans to drive improvements in both technology and process including: Active Directory (multi-domain structure and GPO management); Trap/Alert Management; Automated incident recovery and self-healing; systems management and patch automation; build/delivery automation. Occasionally will provide incident and problem resolution for complex issues and participate in disaster recovery exercises.

Your responsibilities:

• Identify, design, implement, and support technology solutions for the enterprise
• Prepare scopes of work as needed
• Develop detailed solution design documents
• Provide ongoing support of new and existing systems and products
• Respond to after-hour requests for client or systems support
• Develop and maintain positive relationships with vendors and keep current on technology products
• Performs project coordination, either as the project team leader or member
• Deploys patches, software updates, and anti-virus/anti-malware updates to enterprise systems
• Maintain and support enterprise applications including SCCM, VMware, SharePoint, Office 365, and Azure AD
• Maintains the Windows servers
• Maintain Active Directory
• Maintain systems and network monitoring
• Implement and maintain network security
• Maintain storage infrastructure, network infrastructure

Organizational skills:

• Performs other duties as assigned by management
• Provide backup support to other team members
• Follow all quality, safety, and company guidelines to ensure a safe and productive work environment, and actively live the company values.

Job Requirements:

• Education: Bachelor degree in Information Technology, Computer Science, Engineering or a related field
• Experience: 3-6+ years providing system support, engineering and/or administrative functions focused on Microsoft Windows Server, Terminal Services, Active Directory
• Experience in supporting a HA VMware environment
• Experience in demonstrated advanced diagnostics and troubleshooting abilities
• Flexible to facilitate an on-call rotation schedule for incident response and maintenance activities
• Working knowledge of server monitoring and management tools
• Expert level capabilities in two of the following server monitoring and management tools: Microsoft Office 365, Microsoft SharePoint, MS – SCCM
• Experience in supporting a Pure Storage SAN
• Demonstrated ability to work in a complex networking and information systems environment
• Basic PC Skills
• Word Processing
• Spreadsheet
• Calendaring/Scheduling
• Internet/Web Browser

• Optional skills :
  • VMware VCP certification
  • Microsoft Server certification
  • Experience working in large data center deployments
  • In depth PowerShell scripting experience

Working hours – US shifts (6:30pm – 3:30am)