T4/L-3 Exchange


Reporting to the Team Manager, L-3 Administrator is responsible for handling support of service requests in a professional and timely manner. This relates to all technology, to include workstations, servers, printers, networks, and vendor specific hardware and software.

Location: North Goa

Your Role & Responsibilities:

  • Exchange, Mimecast, and Intune administration
  • Manage Active Directory, DNS, DHCP
  • Troubleshooting hardware and operating system issues
  • Raid, Disk Management and Image Creation  
  • File and Print Server administration
  • Backup and Restore Management
  • Server Monitoring, Migration and Deployment
  • Active Directory administration
  • Windows Server Builds and Decommissions
  • Incident, Problem and Change management as per the ITIL Standards.
  • Monitoring and management of system alerts and notifications and response as per defined processes and procedures using ticketing system
  • Communication with customers as required keeping them informed of incident progress, notifying them of impending changes, and agreed outages.
  • Write well designed, efficient, and readable process documentation following technical documentation standards
  • Support and maintain existing Wintel infrastructure adhering to SLAs
  • Drive customer communication during critical events

Organizational skills:

  • Seek and participate in support opportunities across the organization
  • Actively participate in the skill development of your colleagues (workshops, presentations)
  • Actively contribute to corporate knowledge base
  • Follow agile practices

Job Requirements:

  • Education: Bachelor degree in Information Technology, Computer Science, Engineering or a related field
  • Experience: 5 to 7 years exchange administration or architecture experience
  • Expert Troubleshooting skills of availability, reliability, performance with Exchange On-Prem and O365
  • Experience working on Windows Server 2003, 2008, 2012, 2016, 2019
    • Windows Server’s performance and Troubleshooting
    • PowerShell experience
  • Good Knowledge of Wide range of Server hardware of different vendors like Cisco HP IBM etc
  • MCSA 2012 / 2016

Relevant Additional Skills:

  • AWS/Azure Experience
  • Understanding of virtualization technology, Troubleshooting skills and File Servers.
  • DevOps Exposure
  • Hands on experience on VMware, Cisco UCS
  • Bachelor’s degree in Information Technology, Computer Science, Engineering or a related field
  • VMware Infrastructure – HA, DRS, SRM, vSAN
  • VMWare Certified Professional
  • Citrix Xen-App / Xen-Desktop / NetScaler administration

Professional Skills

  • A Team player with positive attitude
  • Excellent interpersonal and communication skills
  • Open-minded, adapt quickly to new environments and a quick learner

Working hours – US shifts 6:30pm to 3:30am

Salary Package – Rs. 8,00,000/-  to  Rs. 10,00,000/- per annum

Are you interested in this role? Well then! What are you waiting for? Fill out the form below and we will reach out to you to get your CV.

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