IT Service Manager – Support Analyst

Location: North Goa/Hyderabad Overview: The Service Manager is responsible for the performance all technical staff including support, repair and installation/project teams.  Evaluate and prioritize IT support response Review assignment of Service Tickets, remote and onsite support and onboarding Monitor Service Board to ensure service level compliance is within company policies Coordinate and receive escalation requestsContinue reading “IT Service Manager – Support Analyst”